Privacy Policy
Privacy Policy
Effective Date: 01/01/2026
Last Updated: 03/16/2026
This Privacy Policy explains how Suburban Glass & Mirror of Ridgewood, Inc. (“we”, “us”, “our”) collects, uses, discloses, and protects personal information — including mobile phone numbers — when you opt in to receive SMS messages from us.
By providing your mobile phone number and opting in to receive text messages, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect the following personal information when you voluntarily provide it:
- Mobile phone number
- First name and/or last name (if provided)
- Email address (if provided)
- Any additional information you choose to submit when opting in to receive SMS messages
We collect this information only when you proactively opt in to receive text messages from us.
- How We Use Your Information
We may use your mobile phone number and related information for the following purposes:
- To send SMS notifications, alerts, updates, and messages related to the service you opted in for.
- To deliver information you requested (e.g., appointment reminders, order status, account updates)
- To provide customer support and respond to inquiries
- To manage, maintain, and improve our messaging programs
We do not use your mobile phone number for any purpose beyond what you consented to at the time of opt-in.
- Information Sharing and Disclosure
We will never sell or share your mobile phone number or opt-in data with third parties for marketing or promotional purposes.
We may share your information with the following categories of third parties only to support the services you request:
- Messaging service providers (e.g., Twilio) to deliver text messages
- Technical support and service vendors who assist with delivering messaging services
These third parties are contractually prohibited from using your information for their own marketing purposes.
- Message Frequency & Costs
Message frequency varies depending on the program or service you enrolled in. Standard message and data rates may apply from your mobile carrier when you receive SMS messages from us.
- Consent and Opt-In
You provide consent to receive SMS messages when you:
- Check an un-pre-checked mobile messaging consent box on our web form
- Reply “YES” (or follow equivalent affirmative action) when opting in via SMS
- Complete another clear opt-in method that specifically requests your consent to receive SMS messaging
Consent is not bundled with other consent (e.g., Terms & Conditions) and requires a separate, voluntary action.
- Opt-Out / Stop Messaging
You can opt out of receiving future SMS messages at any time by replying with:
- STOP – to unsubscribe from all text messaging
After opting out, you will no longer receive marketing or informational SMS messages from us, except as required by law.
- Help & Support
For help regarding SMS messaging, reply HELP or contact:
Email: info@suburbanglassandmirror.com
Phone: 201-768-9586
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, and destruction.
- Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this document.
- Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
info@suburbanglassandmirror.com
231 Herbert Ave, Closter, NJ 07624
201-768-9586
